Mission, Vision and Values
The mission, vision and values of Franklin Regional Medical Center shape the heart of our truly remarkable organization.
Mission
Franklin Regional Medical Center and Novant Health exist to improve the health of communities one person at a time.
Vision
We, the employees of Franklin Regional Medical Center and our physician partners, will deliver the most remarkable patient experience, in every dimension, every time.
Values
Compassion: We treat our customers and their families, staff and other healthcare providers as family members with kindness, patience, empathy and respect.
Diversity: We recognize that every person is different, each shaped by unique life experiences. This enables us to better understand each other and our customers.
Personal Excellence: We strive to grow personally and professionally and approach each service opportunity with a positive, flexible attitude. Honesty and personal integrity guide all we do.
Teamwork: The needs and expectations of any one customer are greater than what one person's service efforts can satisfy. We support each other so that together as a team, we can be successful in the eye of the customer as a quality service provider.