The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.
Questions:
Do I need to bring my current medications with me to the hospital?
Yes, all of your current medications will need to be brought with you to the hospital for identification and then sent home.
Back to Top
Is internet access available at Franklin Regional?
Yes. Patients, visitors and doctors at Franklin Regional have access to free Wi-Fi/wireless high-speed Internet while visiting the hospital. By offering Wi-Fi accessibility, patients and their loved ones can keep up with family or work via the Internet. Connectivity is available throughout the hospital including patient rooms and visitor waiting areas. Franklin Regional's free Internet connection works with any Wi-Fi enabled device such as a laptop computer, Pocket PC or web-enabled call phone.
We also provide two computers in the Admissions/Out-Patient waiting area for patients, family members and visitors.
Back to Top
Who do I call to setup a payment arrangement?
Call our Hospital Financial Counselor at (919) 497-8055
Back to Top
Who do I call for questions about my post billing?
For Medicaid Billing Questions, please contact (919) 497-8056.
For Medicare Billing Questions, please contact (919) 497-8051.
For Blue Cross Billing Questions, please contact (919) 497-8029.
For All Other Billing Questions, please contact (919) 497-8405.
Back to Top
Do we offer Self-Pay Discounts?
Yes, we offer a 60% discount for all uninsured patients.
Back to Top
If I have questions about an appointment, Who would I call?
One-Call Scheduling at (919) 497-8410
Back to Top
What are patient mealtimes?
Meals are served between 8:00-9:00am, 12-1:00pm, and 5:00-6:00pm.
Back to Top